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UVdesk includes smart tools to distributes queries among the team to deliver the best customer support. To easily search and find tickets, the user can add tags to them. Integration of email gives a quick view of email generated inquires directly on UVdesk.

Furthermore, UVDesk uses LAMp or LEMP stack to run thus it becomes easy for developers to set up, configure and customize to integrate into the existing web platforms.

UVdesk is a self-hosted Open Source software build on top of Symfony and backbone.js. This ticketing solution needs PHP and MySQL to work on Apache or Nginx server.

This PHP based ticketing system is highly customizable because of the Symfony PHP framework to full-fill the complex requirements of the enterprise.

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