Customer Support Software for Happy Clients

FreeScout - Open Source Helpdesk & Shared Mailbox

FreeScout is a web-based, open source help desk solution for those who need to provide a professional customer support.

Image by FreeScout

FreeScout is the super lightweight free open source help desk and shared inbox written in PHP7+ (Laravel framework).

No limitations on the number of users, tickets, mailboxes, etc.
100% Mobile-friendly.
Multilingual (English, Croatian, Danish, Dutch, French, German, Japanese, Italian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish).
Seamless email integration.
Web installer & updater.
Starred conversations.
Forwarding conversations.
Merging conversations.
Moving conversations between mailboxes.
Phone conversations.
Sending new conversations to multiple recipients at once.
Push notifications.
Following a conversation.
Auto reply.
Internal notes.
Pasting screenshots from the clipboard into the reply area.
Configuring notifications on a per user basis.
Open tracking.
Editing threads.
Search.

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