Digital transformation trends for the Next Normal
The need for digital transformation was already underway — the pandemic put it into overdrive. And for many businesses, the choice was stark and clear: Go digital or go dark.
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Now, the vast majority of interactions with coworkers, customers, and employees take place virtually. The companies that survived and thrived during this shift had either already embarked on a digital transformation journey or found new ways to stay agile and adapt to ever-changing conditions.
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